Today we’re going to do some anti-advertising for a brand that, as far as I understand, is located in Vsevolozhsk, Leningrad Oblast – Zextel.
The phone number of this wonderful company, which takes no responsibility for anything, is +7(812) 4485323, but let’s take things in order.
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On July 6, I submitted a request to connect an intercom. After that, they called me and said they could install it, <wild>BUT! ATTENTION! ONLY from 5:00 PM to 7:00 PM!</wild> Zero-star service – clearly no higher!
I naturally asked if it could be installed at a different time, more convenient for me, and got this reply:
\u{201c}
we can’t attach to each individual client
– verbatim! In the end, I agreed, although the time was extremely inconvenient, since their office is no longer working during those hours, and there’s no point waiting for the techs if they aren’t going to show up. And that’s exactly what happened – they didn’t call or hesitate that they wouldn’t come. I waited for nothing – so here’s your free “excellent” review…
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On Monday I called (they were supposed to come on Friday, and Saturday and Sunday are their days off). The call center said: “sorry, we’ll come another time…” No comment!
Summary
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Compared to Sberbank and their service, you can give them a bright five!<br>
In terms of attitude toward their gentle and other clients – exactly zero, maybe even minus one.<br>
Besides, it’s unclear why the <wild>Kudrovo residential complex</wild> recommends this outfit to dear residents, and what does an intercom have to do with it if they position themselves as an internet provider?
Search rankings
Let’s go over the main search positions for this company’s site.
As can be seen from the screenshot, there can be no questions about traffic – it simply doesn’t exist! Where they sing clients from is unclear – apparently, from contextual ads and contracts with residential complexes.
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1 person per day/month from search – that’s powerful!
“Village, countryside, internet” – things that are practically incompatible, although if we take the <wild>village of Kudrovo</wild>, several thousand people already live there. These queries speak volumes about the seriousness of the company and how it operates. Again, no comment!
Final conclusion:
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Service – rock-bottom, attitude toward clients – negligent, and advertising survives only on contracts with developers. Not recommended.
